Franchising has maintained a steady growth and significance in leading businesses in the 21st century because of the fundamental qualities this system embodies. Some key qualities of franchising are listed below:
- Franchising is a knowledge based business
- Franchising is a synergistic network of enterprises. This simply means demographic proximity does not limit individuals to pursue common goals.
Franchising offers franchisors a cutting edge over other business models such as:
- The ability to grow using other people’s capital and time
- It allows freedom to focus on central business processes while the franchisees focus on day-to-day operations
- Franchising has a reduced exposure to risk due to the franchisee maintaining responsibility for opening a new business.
- Owner operators are evidenced to outperform managers
- High earning ratio on capital outlay
Disadvantages historically associated with franchising can include:
- Selecting unsuitable franchisees – which can have risk aversive consequences
- Franchisee inertia to change in areas such as:
Increasing turn over, investing more capital to update operations, and adapting operations to changing market requirements.
- Communication difficulties between franchisor and franchisee
- Effective monitoring of franchisees to protect the brand